TERMS & CONDITIONS FOR INGENIOUS LEARNERS LIMITED

At Ingenious Learners we welcome applications and enrolment from all individuals and year groups regardless of gender, race, religion, disability, or sexual orientation. 

Once enrolled the learner/student will be given access to their own learning platform, enabling access to the e-learning platform for the time stipulated in the information published about their respective class and how to take part in that class.                                                                                                        

Before starting online lessons with Ingenious Learners, the learner or student has the right to expect the following:

• Quality provision backed up by proper administrative services.
• To be treated with respect regardless of class, sex, race, ethnic origin, religion, disability, age group or sexual orientation.
• Clear and correct information and advice about our learning programmes.
• Ingenious Learners cannot be held liable for barriers to learning such as students not having the correct IT equipment to take part in the learning programmes etc.
• In as much as possible students/learners will be placed in their year group.
• In as much as possible, students/learners at Ingenious Learners will be placed within a class of not more than twenty students.
• In exceptional high challenge environments with an experienced Tutor classes can exceed twenty.
• To receive regular homework. 
• To receive monthly assessments and feedback on subject matter taught.
• Tutors are experienced and fully trained in Ingenious Learners’s teaching guidelines. Majority of tutors are from Canada, but some are from outside Canada and they are all vetted and fully reviewed for suitability of their roles                                                                                       

The Learner/Student agrees to:

• Read and abide by Ingenious Learners’s terms and conditions.
• To conduct myself in a way which respects the rights of others.
• Adhere to Ingenious Learners’s regulations for sitting assessments/exams.
• Take responsibility for my own learning, and ensuring assessments are completed
• To be punctual with attending lessons.
• To take part in group discussions and actively engage during lessons.
• To complete the set homework learning tasks and use feedback from teachers.
• Ensure their camera is always on during the on-line lessons.

Privacy Notice

Your personal details will be managed in accordance with the General Data Protection Regulation and Data Protection Act 2018. They will be:

• Managed sensitively and managed effectively.
• Processed fairly and lawfully and only disclosed to third parties in ways which support your progress and well being or where required by law.
• You and your parent or sponsor have the right to be informed about the purpose of personal data processing to request your personal data to be deleted (right to be forgotten’) and to request your personal data to be disclosed.          
• Full details of our privacy notice is accessible via https://tecnisacademy.com/privacy-policy/

Sponsor or Parent terms and conditions  

1. I hereby undertake to pay fees on the behalf of the learner when due, access will be provided upon receipt of full payment or the initial payment and setting up a monthly subscription.
2. I, the undersigned, undertake to pay all fees due for the course detailed above for the student/learner, that I am sponsoring and pay for the total fees needed for the duration of their programme.

• This document once signed, confirms your contractual obligation to pay all fees due for the course enrolled in for the above student/learner. It is therefore recommended that you form your own agreement with the student/ learner, to cover their obligation to yourselves should they either withdraw or refuse to complete the course.

1. Sponsors or Parents intending to pay via the monthly subscription can do so via a third-party platform.
2. Sponsors or Parents intending to pay via the quarterly subscription can do so via a third-party platform and are eligible for a discounted rate.
3. Sponsors or Parents intending to pay via the yearly subscription can do so via a third-party platform and are eligible for a further discounted rate.
4. Subscriptions may not be cancelled for any reason, unless agreed with Ingenious Learners until Ingenious Learners have received all course fees.
5. For failed subscriptions, the subscription will be represented and an admin fee of $10 cad is payable.
6. In the event of Ingenious Learners having to represent the subscription a third time the outstanding remainder of the subscription will be payable immediately.
7. If a learner or student leaves the programme at any point, no refunds will be given. All outstanding subscriptions remain due and payable by the Parent or Sponsor.
8. All fees paid are non-refundable.
9. Courses may not be transferred to anyone else, and material cannot be shared. Classes may be transferred, but subject to approval, and changes in fees may be necessary.
10. If an outstanding payment is overdue by more than 30 days, Ingenious Learners reserves the right to pass the debt to third parties for recovery.
11. Course fees can be paid by the Sponsor or parent by debit or credit card via the payment link or third-party platform. The e-learning platform access details will not be communicated to the learner/student until fees have been processed. 

Termination & 14-day cooling period

• Parents and Sponsors are made aware that the 14-day cooling off period is applicable to our long and short term courses. Cancellation requests under the cooling period must be made in writing within 14 days of signing up. 

1. Any cancellation request outside of the 14 days cooling period cannot be granted until the end of the academic year (July). Termination is only applicable to the yearly subscription and can only occur after the end of the academic year, end of July. Please note that Ingenious Learners does not offer refunds or rollovers. This monthly subscription cannot be stopped halfway, it can only be stopped (with written notice) at the end of the academic year (July). If you would like your child to stop at the end of an academic year, you will need to send us a written notice before the end of July.  We will automatically enrol your child into the next academic year if we have not heard otherwise.

  FEE INCREASE AND ADJUSTMENTS

1. Fees may be adjusted from time to time in line with inflation and shall become effective after having given the student/parent/Sponsor at least 60 days’ notice.

Others

1. We follow the Canadal curriculum. Please note we will not always be on par with what is being taught in your child’s school. In the case that your child or you are ill, please note that they can watch the replay of the lessons missed when they recover. In the event that your child is no longer able to commit to the original days and times you signed them up on, you can request for another day and time based on the days and times we have available, if we have no day and time available to meet your demand, your child would need to watch the replay of the lessons. Learning progress like anything else takes time. If your child is finding the class they are in too difficult, we are able to move them to the next class down and if they are finding it too easy, we are able to move them to the next class up. We can not guarantee that all content of the curriculum would be covered in all lessons (group, one to one or homework clubs) due to time constraints and the pace of the class. Our Free one to one is a complimentary service, bookings are on a first come first serve, we can’t guarantee your child would always get a slot each week. Your child will be joining a group, some might have started before your child and some might join after your child. If you are not the only parent who makes financial decisions, be sure to reach a mutual agreement with the other parent before you go ahead and sign this contract, as once signed it is binding. All classes are held using MST time zone.

Schedule of payment of Fees

1. The monthly subscription will be taken out of your bank account on the first day of the month. If you have registered mid-way through the month, your first fee will be calculated pro-rata, then this payment will be taken out immediately upon the receipt of your signed contract ,subsequent payments after this will be taken out on the 1st of each month. The payments will come from the same bank account you have used to pay for the $40.00 registration fee. We do not do refunds or rollovers.