FAQs

Each session is completely personalized, conducted on a one-on-one basis, and virtually over a virtual whiteboard and video conferencing platform.

We utilize a range of interactive tools, including virtual whiteboards, video conferencing, and screen sharing, to enhance the learning experience.

Each tutor is matched with students according to their learning style, pace of learning, and personality, ensuring a good fit.

Yes, each program is customized in conjunction with what your child is learning in their school.

Yes, you can arrange to have a free class through their website.

The website does not have a policy for missed sessions. Please don’t hesitate to contact us directly for details.

The lessons are customized based on the assessments and the strengths and learning needs of your child.

Individualized learning involves feedback for every lesson; however, connecting with us directly would provide a more precise answer to your question.

We are open Monday to Saturday from 9:00 AM – 6:30 PM.

Yes, we have an online homework support option to help with assignments and questions.

Each session varies in length, depending on the program and your child’s needs. Typically, programs like the 12-week math course states that it included three sessions per week.

The focus is on personalized, one-on-one tutoring sessions.

Yearly subscriptions can only be terminated at the end of the academic year (July); monthly subscriptions cannot be stopped midway.

Tutors are matched based on students’ individual needs, suggesting adaptability to various learning styles.

Debit or credit cards can be used via a secure third-party service. There are subscription plans available on a monthly, quarterly, and yearly basis, with discounts applied to longer-term subscriptions. Payments are typically processed on the 1st of each month, and fees are non-refundable.